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How to: Upgrade your account and add payment details

Move from your free trial to a paid plan and set up credit card, direct debit or invoicing.

Summary: When your three-month free trial is coming to an end, you can upgrade to the Culture & Compliance plan (or request an alternate plan) and add your payment details from the admin portal.

Step 1: Log in to your admin portal

  1. Go to safeministrycheck.com.au and click Sign In in the top-right corner.

  2. Enter your email and password to open your Safe Ministry Check Administration Portal.

Step 2: Open your subscription details

  1. In the navigation bar, open the Settings menu.

  2. Click Subscription Details.

Step 3: Upgrade and add payment details

  1. The Current plan section shows your plan. Click Upgrade. If you're already on a paid plan, this button says Update.

  2. In the Change Subscription Plan pop-up, click Request this plan for the standard Culture & Compliance plan or one of our alternate plans.

  3. To set up your payment method, go to Billing and click Add Credit Card or Add Direct Debit (a $2.50 processing fee applies to direct debit).

  4. Double-check your details, then click Save.

Note: Credit card and direct debit can be set up in the admin portal. To pay by manual invoice (a $5.50 processing fee applies), contact our Finance Team at [email protected].

Tip: Keep your billing information current to avoid any interruption to your service.

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